Revised: January 21, 2026

At Watch TV Direct, we aim to provide a clear and fair refund process. This Refund Policy explains the conditions under which refunds may be requested and issued.

By purchasing or using our services, you agree to the terms outlined below.

1. Digital Service Nature

Watch TV Direct provides digital services that are activated after purchase.
Because access is delivered digitally, refunds are subject to specific conditions.

2. Refund Timeframe

Refund requests may be submitted within a maximum of 14 days from the original purchase date.

Requests made after this period will not be eligible for a refund under any circumstances.

3. Eligibility for Refunds

A refund may be considered within the 14 days only if:

• A verified technical issue prevented proper use of the service
• The issue was reported to support within the refund window
• Our support team was unable to resolve the issue after reasonable troubleshooting
• The service was not used extensively or abused during the refund period

All refund requests are subject to review and approval.

4. Non-Refundable Situations

Refunds will not be issued in the following cases:

• Change of mind after purchase
• Internet connection or ISP-related issues
• Device incompatibility not listed as supported
• Failure to follow setup instructions
• Partial or excessive use of the service
• Service interruptions beyond our control
• Expired subscriptions
• Promotional or discounted offers
• Trial or short-term access (if applicable)

5. How to Request a Refund

To request a refund, please contact our support team within 14 days of purchase and provide:

• Order ID or transaction reference
• Email address used during purchase
• Clear description of the issue
• Supporting details or screenshots (if applicable)

 Email: [email protected]

Incomplete requests may be delayed or declined.

6. Refund Processing

• Approved refunds are processed via the original payment method
• Processing times may take 3–10 business days, depending on the payment provider
• Transaction and processing fees charged by payment gateways are non-refundable

7. Abuse Prevention

We reserve the right to deny refund requests if there is evidence of:

• Abuse of the refund policy
• Repeated refund attempts
• Suspicious or fraudulent behavior

8. Policy Changes

Watch TV Direct reserves the right to modify this Refund Policy at any time.
Updates will be posted on this page and take effect immediately.

9. Contact Information

If you have questions regarding this Refund Policy, please contact us:

Email: [email protected] or [email protected]